Privacy policy

Waggy Steps website is owned by Leon Rincon Family Ventures LLC, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by Waggy Steps, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Waggy Steps website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit the Waggy Steps, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via hello@waggysteps.com.

Your rights:

If you are a European resident, you have the following rights related to your personal data:

The right to be informed.
The right of access.
The right to rectification.
The right to erasure.
The right to restrict processing.
The right to data portability.
The right to object.
Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information with third parties for their marketing purposes. We may share your personal information with:

•Service Providers: Third-party service providers who assist in the operation of our business, such as scheduling software or payment processing. These providers are contractually obligated to keep your information confidential and secure.

•Legal Obligations: If required by law, we may disclose your personal information to comply with a legal obligation, court order, or government request.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. Once your data is no longer needed for the specified purposes, it will be securely deleted.

Children's Privacy

Our services are not directed at individuals under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information promptly.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Waggy Steps, operated by Leon Rincon Family Ventures LLC, will make reasonable efforts to protect your personal information and follow all applicable privacy laws. However, you agree that we shall not be held liable for any damages, including, but not limited to, direct, indirect, incidental, punitive, or consequential damages, arising out of or in connection with the use of our services, your reliance on this Privacy Policy, or any unauthorized access, disclosure, alteration, or destruction of your personal information.

By using our services, you acknowledge that the transmission of information over the internet comes with inherent risks, and we cannot guarantee that unauthorized third parties will never be able to defeat our security measures. Therefore, you agree to hold Waggy Steps and Leon Rincon Family Ventures LLC harmless for any breach of security or unauthorized access that may occur.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to hello@waggysteps.com.